aiChemist Agency - Privacy Policy

Last Updated: April 16, 2026

1. Introduction

Welcome to aiChemist Agency ("aiChemist," "we," "us," "our"). This Privacy Policy explains how we collect, use, and share information about you when you visit our website, contact us, or use our services. This policy applies to website visitors and our prospective and actual clients.

2. Information We Collect

We collect information in a few different ways:

• Information You Provide Directly: This includes contact details (name, email, company), the content of your inquiries and project briefs, and any data you share with us to allow us to perform our services (such as documents, datasets, or system configurations).
• Information We Collect Automatically: When you visit our website, we may collect basic technical data like your IP address, browser type, pages visited, and timestamps. We use cookies and similar technologies for essential site functionality, security, and basic analytics.
• Payment Information: We use third-party payment processors like Stripe to handle transactions. We do not store or have access to your full credit card numbers or CVV codes. Our processors provide us with confirmation of payment and basic billing details.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide and Manage Our Services: To respond to your inquiries, scope and deliver projects, manage your account, provide support, and communicate with you about our engagement.
• To Operate and Improve Our Business: To improve our services, internal tools, and processes. Where feasible, we use aggregated or de-identified data for these purposes.
• To Comply with Legal Requirements and Protect Our Rights: To prevent fraud, enhance security, enforce our agreements, and respond to lawful requests from public authorities.

We do not sell your personal information to data brokers or third-party advertisers.

4. SMS/Text Messaging

SMS consent is separate, optional, and is never required to use our services, submit a form, book a consultation, or make a purchase. We send SMS/text messages only to recipients who have explicitly opted in through one of the following methods:

• Website forms: By actively checking a separate, unchecked-by-default SMS consent box when submitting a contact or consultation request form.
• Booking system: By actively opting in to SMS updates via a separate, optional toggle during consultation scheduling.
• Keyword opt-in: By texting a keyword (e.g., START) to our business messaging number.

Our SMS messaging number is +1 (833) 635-0426. Opted-in recipients may receive appointment reminders, booking confirmations, project status updates, and follow-ups. Message and data rates may apply; message frequency varies.

You can opt out at any time by replying STOP to any message or by emailing [email protected]. Reply HELP for assistance.

We do not sell, rent, share, or transfer mobile phone numbers, SMS consent records, or any related opt-in data to any third party or affiliate for their own marketing, promotional, or advertising purposes. Mobile information is used solely to deliver the service messages you have opted in to receive.

Consent records (phone number, date/time of consent, IP address, user agent, source page, and the exact consent text shown) are stored server-side at the moment the checkbox is submitted and retained for the period required by applicable telecommunications regulations and to demonstrate compliance. Full consent details are available on our SMS consent page. Our Terms of Service govern the business relationship separately.

5. How We Share Your Information

We only share your information in limited circumstances:

• With Service Providers: We may share information with third-party vendors who help us operate our business, such as hosting providers, email services, analytics tools, and payment processors. These providers are contractually obligated to use the data only to perform services on our behalf.
• For Legal and Safety Reasons: We may disclose information if we believe it is required by law, legal process, or to protect the rights, property, or safety of aiChemist, our clients, or others.
• In a Business Transfer: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

6. Data Security and Retention

We use commercially reasonable technical and organizational measures to protect the information we handle. However, no security system is impenetrable, and we cannot guarantee absolute security.

We retain your information for as long as is reasonably necessary to provide our services, maintain our business relationship, comply with our legal and tax obligations, resolve disputes, and enforce our agreements.

7. International Data Transfers

Our services are operated from the United States. If you are located outside of the U.S., please be aware that your information will be transferred to, stored, and processed in the United States.

8. Your Choices and Rights

You may contact us at any time to update or correct your contact information. You may also request the deletion of certain information, subject to our legal and contractual retention obligations. For privacy-related inquiries, please contact us at [email protected]. We will make a reasonable effort to respond to your request.

9. Cookies and Analytics

Our website uses necessary cookies for its operation and security. We may also use basic analytics tools to help us understand how visitors use our site so we can improve it.

10. Third-Party Links

Our website and services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.

11. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us so we can take appropriate action.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will change the "Last Updated" date at the top of this page. Your continued use of our services after a new version is posted constitutes your acknowledgment of the change.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us at: